Customer Data- and Ecosystem-Driven Development


Support the participating companies in shortening the distance to customers, and improving their strategic positioning within their business and software ecosystems.


Support the advancement of data- and ecosystem-driven development practices to improve R&D management and inter-organisational co-creation of value.

Improve the companies’ ability to strategically align with, amplify and accelerate in synergy with ecosystem stakeholders to maximize inter-organisational co-creation of customer value.

Improve the companies’ ability to continuously validate software functionality with customers to increase customer value and R&D accuracy.

Support and facilitate collaboration and knowledge sharing among the participating companies.


Current projects

Past projects

Objectives and Scope

Fast Customer Feedback in Large-Scale Software Engineering (project 5):

  • Focuses on the advancement of agile practices, and how large-scale software development companies move towards continuous deployment and beyond.
  • Explores ways in which large-scale software development companies can shorten feedback loops to customers both during and after product development and deployment.
  • Develops data management and feature experiment
    strategies, and mechanisms for data-driven development practices to impact the accuracy of PM decisions and R&D management.

Ecosystem-Driven Development (project 9 and 11):

  • Focuses on the transition from an intra-organizational perspective to an inter-organizational perspective where networks of stakeholders co-create value in business and software ecosystems.
  • Developes strategies to support companies when transitioning towards systems, solutions and services.
    Studies implications from a (1) technical and architectural, and (2) management and strategy perspective.

API Strategies (project 26):

  • The goal of this project is to provide industrial partners with support for how to build an API strategy that involve both internal actors and external stakeholders. We address the different dimensions of API strategy (business, architectural, process and organizational).

Requirements Engineering for Large-Scale Agile System Development (Project 27):

  • Perceives Requirements Engineering as a Knowledge Management Problem in large-scale agile system development
  • Provides a catalogue of challenges with managing requirements and related-knowledge in large-scale agile system development
  • Supports defining and evolving large-scale agile processes and ways-of-working, e.g. by not over-optimizing a change with respect to one challenge, while forgetting others.
  • Compiles a set of good and best practices to manage requirements and related knowledge

Collaborative Research Projects

Ways-of-working: HOW?

  • Collaborative projects with multiple companies and several researchers to broaden competence and facilitate knowledge sharing.Joint workshop sessions AND company-specific interactions to generate generalizable results, as well as knowledge unique for one company.
  • Accumulating knowledge in each sprint to allow for continuous growth of theoretical and empirical domain expertise.

Ways-of-working: WHY?

  • Efficient knowledge sharing between researchers and company representatives.
  • Efficient knowledge sharing between participating companies.
  • Short feedback loops and multiple interaction points to allow for frequent and flexible project planning, execution and evaluation.

Recent Publications

  • Kasauli, R.; Liebel, G.; Knauss, E.; Gopakumar, S. & Kanagwa, B.: Requirements Engineering Challenges in Large-Scale Agile System Development. In: Proc. of 25th Int. Requirements Engineering Conf. (RE ’17), Lisbon, Portugal, 2017
  • Eric Knauss, Grischa Liebel, Kurt Schneider, Jennifer Horkoff and Rashidah Kasauli: Quality Requirements in Agile as a Knowledge Management Problem: More than Just-in-Time. In: Proceedings of 2nd International Workshop on Just-In-Time Requirements Engineering: Dealing with Non-Functional Requirements in Agile Software Development (JITRE@RE17), 2017
  • Francisco Gomes de Oliveira Neto, Francisco and Jennifer Horkoff, Eric Knauss, Rashidah Kasauli, Grischa Liebel: Challenges of Aligning Requirements Engineering and System Testing in Large-Scale Agile: A Multiple Case Study. In: Proceedings of 4th International Workshop on Requirements Engineering and Testing (RET@RE), Lisbon, Portugal, 2017
  • Zghidi, A.; Hammouda, I.; Hnich, B. & Knauss, E.: On the Role of Fitness Dimensions in API Design Assessment: An Empirical Investigation. In: Proceedings of 1st International Workshop on API Usage and Evolution (WAPI ’17), co-located with the 39th Int. Conf. on Software Engineering (ICSE 2017), 2017
  • Kasauli, R.; Knauss, E.; Nilsson, A. & Klug, S.: Adding Value Every Sprint: A Case Study on Large-Scale Continuous Requirements Engineering. In: Proceedings of 3rd Workshop on Continuous Requirements Engineering (CRE@REFSQ), Essen, Germany, 2017

Publications, Sprint 6

  • Olsson Holmström H., Sandberg A., Bosch J., and Alahyari H. (2014). Scale and Responsiveness In Large-Scale Software Development. Accepted for publication IEEE Software.
  • Olsson Holmström H., and Bosch J. (2014). Towards Agile And Beyond: An empirical account on the challenges involved when advancing software development practices. In Proceedings of the 15th International Conference on Agile Software Development, May 26 – 30, Rome, Italy.
  • Olsson Holmström H., and Bosch J. (2014). The HYPEX Model: From Opinions to Data-Driven Software R&D. In Proceedings of the 40th Euromicro Conference on Software Engineering and Advance Applications, August 27 – 29, Verona, Italy.
  • Olsson Holmström H., and Bosch J. (2014). Ecosystem-Driven Software Development: A case study on the emerging challenges in inter-organizational R&D. In Proceedings of the 5th International Conference on Software Business, June 16 – 18, Paphos, Cyprus.
  • Knauss, E. and Hammouda, I. (2014). EAM – Ecosystemability Assessment Method, Submitted to 22nd IEEE Requirements Engineering Conference, Poster Session, Karlskrona, Sweden.
  • Eklund, U., Olsson, H. H., and Strøm, N-J. (2014). The challenges of scaling agile in mass-produced embedded systems. In Proceedings of the ’Workshop on Principles of Large-Scale Agile Development’, T. Dingsøyr and N.B. Moe (Eds.), the 15th International Conference on Agile Software Development, May 26 – 30, Rome, Italy.
Theme 4 Leader: Helena Holmström Olsson


Helena Holmström Olsson, professor at the Department of Computer Science and Media Technology at Malmö University in Malmö, Sweden.

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